Privacy Policy

HCA Academy ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services at hcaacademy.in.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number when you fill out contact forms or register for test series.
• Payment Information: Payment transactions are processed by Razorpay. We do not store your card details. Razorpay's privacy policy applies to payment data.
• Usage Data: Pages visited, test scores, time spent on tests — stored locally in your browser (localStorage) and not transmitted to our servers.
• Device Information: Browser type, IP address, and device type for analytics and security purposes.

2. How We Use Your Information

• To process your test series purchase and provide access to paid content
• To respond to your enquiries and callback requests
• To send important updates about your purchase (no promotional spam)
• To improve our website and test content
• To comply with legal obligations

3. Payment Security

All payments are processed through Razorpay, a PCI DSS compliant payment gateway. We never store your credit/debit card information. Access tokens for purchased test series are stored securely in your browser's localStorage and are digitally signed to prevent tampering.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only with:

• Razorpay (for payment processing)
• Netlify (our hosting provider, for form submissions)
• Law enforcement when legally required

5. Cookies

We use minimal cookies necessary for website functionality. We do not use advertising cookies or third-party tracking cookies. You can disable cookies in your browser settings, though this may affect website functionality.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise these rights, contact us at: support@hcaacademy.in

7. Data Retention

Contact form submissions are retained for up to 12 months. Payment records are retained as required by law. Test access tokens expire after 1 year from purchase date.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the updated policy.

9. Contact Us

For any privacy-related concerns, contact us at:
Email: support@hcaacademy.in
Address: Sector 17, Chandigarh, Haryana – 160017