Terms of Service

Last updated: March 2026

Welcome to HCA Academy ("we", "us", or "our"), operated at hcaacademy.in. By accessing or using our website and purchasing our test series, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase or using any part of our platform.

1. Acceptance of Terms

By using our website, registering, or purchasing a test, you confirm that you are at least 18 years old (or have parental/guardian consent), and that you accept these terms in full. If you do not agree with any part of these terms, please do not use our services.

2. Services Offered

HCA Academy provides online mock test series designed to help candidates prepare for competitive examinations, including the Haryana Civil Services (HCS) Prelims and CSAT examinations. Our offerings include:

All content is created for educational and exam preparation purposes only. We do not guarantee success in any examination.

3. Account and Access Tokens

HCA Academy does not currently require account registration. Upon successful payment, you receive an access token linked to your purchase. This token is stored in your browser's local storage and grants you access to the purchased test(s) for a period of 365 days from the date of purchase.

You are responsible for maintaining access to your device and browser. If you clear your browser data or switch devices, your access token may be lost. We do not store access tokens on our servers after issuance. Please save your payment confirmation email as proof of purchase if you need to request token re-issuance.

Access tokens are non-transferable and for individual use only. Sharing your token with others is a violation of these terms.

4. Payment and Pricing

All payments are processed securely through Razorpay, a trusted payment gateway. We accept UPI, credit cards, debit cards, and net banking. All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.

Once a payment is successfully processed, you will receive an access token immediately. Please retain your payment confirmation (order ID and payment ID) for your records.

5. Intellectual Property

All content on HCA Academy — including questions, explanations, mock tests, images, and website design — is the intellectual property of HCA Academy and is protected under applicable copyright laws.

Each test page is watermarked with "HCA ACADEMY • HCAACADEMY.IN" as a deterrent to unauthorized copying.

6. Prohibited Use

You agree not to:

7. Accuracy of Content

We make every effort to ensure that our test questions, answers, and explanations are accurate and up to date. However, we do not guarantee the accuracy, completeness, or currency of any content. The official HPSC notification and syllabus should always be treated as the authoritative source.

If you believe any question or answer is incorrect, you may contact us at support@hcaacademy.in and we will review it promptly.

8. Limitation of Liability

HCA Academy shall not be liable for:

Our maximum liability in any case shall not exceed the amount paid by you for the specific test or pack in question.

9. Refunds

Please refer to our Refund Policy for complete details on refund eligibility and the process to request a refund.

10. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes are posted constitutes your acceptance of the revised terms.

11. Governing Law

These terms are governed by the laws of India. Any disputes arising from these terms or the use of our services shall be subject to the exclusive jurisdiction of the courts in Chandigarh, India.

12. Contact Us

If you have any questions about these Terms of Service, please contact us: